SHIPPING
We ship using USPS Priority Mail and UPS Ground. USPS currently lists the cutoff for delivery for Christmas as 10/18.
*PLEASE NOTE: Due to Covid-19 and the current state of shipping, shipping times may be delayed. We are NOT responsible for shipments once they depart from stores (they are out of our control).
USPS & UPS are experiencing higher than normal volume due to Covid-19. The shipping timeline provided to you is an estimate and it may take longer for your shipment to arrive.
For any lost or delayed packages, please contact the carrier directly for re-imbursement USPS or UPS. Thank you for your patience while the world heals from the pandemic.
USPS Customer Care Center - Click Here
Call: 1-800-ASK-USPS® (1-800-275-8777)
Expect longer wait times to talk to a representative now through mid-January.
Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET
UPS Customer Care - 1-800-742-5877 (1-800-PICK-UPS®)
We are pleased to offer FREE SHIPPING on your first order.* A flat rate $8.99 fee applies to all other orders. This fee allows us to cover just a small percentage of our shipping & operating costs as we work to support small businesses.
We ship using USPS Priority Mail and UPS Ground, depending on the size and weight of your shipment. Shipping typically takes 2-3 business days.
Large items, such as beds, tables, dressers, play-sets, highchairs, car seats, ski poles and strollers may require an additional shipping & delivery fee, and FREE SHIPPING may not apply to these orders. If you would like a shipping estimate on your large item purchase, we're happy to help! Please feel free to reach out to customersupport@shopcityhome.com.
An online destination for stylish brands and boutiques and a champion for small businesses.